Email:
Reach us directly at:
Phone:
Sales: +49 69 58 99 66 80
Office:
Iconic Funds GmbH
Grosse Gallusstr. 16-18
60312 Frankfurt am Main
Germany
Complaints:
Telephone: 069 58996558
When there is a complaint (email or phone call), the investor should be requested to briefly set out all the facts regarding the issue and provide, as a minimum, the following information:
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Full Name,
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Contact details (Email and Phone);
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The nature of the complaint with reference to the product;
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Copies of any documentation supporting the complaint.