Email:

Reach us directly at:

contact@iconicholding.com

Phone:

Sales: +49 69 58 99 66 80

Office:

Iconic Funds GmbH

Grosse Gallusstr. 16-18

60312 Frankfurt am Main

Germany

Complaints:

compliance@iconicholding.com

Telephone: 069 58996558

 

When there is a complaint (email or phone call), the investor should be requested to briefly set out all the facts regarding the issue and provide, as a minimum, the following information:
  • Full Name,

  • Contact details (Email and Phone);

  • The nature of the complaint with reference to the product;

  • Copies of any documentation supporting the complaint.